Question 1

Can I cancel my IndiGo flight ticket online?

Accepted Answer

Yes, you can cancel your IndiGo flight ticket online through the official website or mobile app. Use the “View / Change Booking” or “Manage Booking” option, enter your PNR and last name, and follow the on-screen steps.

Question 2

Will I get a full refund if I cancel my IndiGo ticket?

Accepted Answer

Full refund is usually available only in special cases such as airline-initiated cancellations or specific flexible fares. In most normal cancellations, a cancellation fee is deducted and the balance is refunded as per the fare rules.

Question 3

How long does IndiGo take to process refunds?

Accepted Answer

Refund timelines depend on your payment method and bank. In many cases, it may take a few working days for the amount to appear in your bank account or on your card statement.

Question 4

What happens if I do not cancel and do not board the flight?

Accepted Answer

If you neither cancel the ticket nor show up for the flight, it may be treated as a no-show. In such cases, the base fare may be forfeited and you may receive only limited or no refund, depending on the fare rules.

Question 5

Can I change the date instead of cancelling my IndiGo flight?

Accepted Answer

Yes, you can reschedule your IndiGo flight instead of cancelling. You may need to pay a change fee and any applicable fare difference. This is often better than cancelling if you know your new travel date.

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